Sometimes you just can’t pair a sensor or a switch with your Z-Wave hub, no matter what you try. You’ve done your research and installed similar devices without any problems. You’re positive this unit is compatible with your hub and yet it will not include.
We have found a solution that will work most of the time if everything else has failed. As strange as it may sound, the trick is to exclude the item from your network.
How to unpair a Z-Wave device that has not been paired with your controller yet?
Simply send the appropriate command to put the controller in “exclusion mode”. Keep in mind that every hub is a little different when it comes to executing this process and you’ll want to have your device manual around to perform the device-specific exclusion confirmation (e.g., a physical button press) which is unique for every device.
Here are the step-by-step exclusion instructions for the most popular Z-Wave systems:
Once exclusion is completed, please try adding the device again by clicking the "+" icon on the home screen, selecting "Add device" from the drop-down menu, and clicking on Scan Nearby or Scan QR Code if your device supports SmartStart.
While the app is looking for new devices, perform the device-specific inclusion confirmation (e.g., a physical button press).
After the exclusion process, try including the device again. And don't forget to check if the product is supported by Wink here.
NOTE: Sometimes, you will have to repeat the above process a few times before the unit is excluded. Always look for the appropriate indicator that the device is ready to be paired, like a flashing LED light.
Home Assistant is slowly but surely becoming the ultimate platform for comprehensive home automation. It allows users to create a truly customized and connected environment with the most integrations we've ever seen. Home Assistant has a pretty powerful automation engine too so you can program anything from simple lighting control to complex, multi-device routines. And it's open source which means we can all contribute and the basic software is free.
The secret to making your Home Assistant set-up better than ever? Add Z-Wave to it! You can instantly increase the functionality, reliability, and device compatibility of your smart home environment. Z-Wave brings a vast range of new device options that can communicate securely and consistently. They are feature rich with tons of advanced settings to choose from so you can find a good match for any use case.
In today’s highly competitive alarm business, offering security alone is no longer enough. Customers are increasingly expecting more – they want smart security solutions that work seamlessly with their modern lifestyles. The great news for your business? If you already install alarm panels, there’s a good chance they come equipped with Z-Wave technology, a straightforward entry point to home automation.
Z-Wave is a robust wireless protocol that enables a wide array of smart home services, allowing you to move beyond the traditional boundaries of alarm systems and tap into the expanding market of home automation. By leveraging the already included Z-Wave protocol, you can offer your customers centralized control over lighting, thermostats, door locks, and much more – all from the convenience of their existing alarm panel. This not only enhances the value you deliver but also sets your business apart as an innovator in the security space.
Caring for aging parents or loved ones with limited independence is a journey filled with both emotional rewards and practical challenges. The emotional toll of balancing this responsibility with other aspects of life can be overwhelming. We want to share some helpful shortcuts from our field of expertise: smart home technology.
You'd be surprised how an inexpensive and simple system like a hub and a few connected devices can change your daily routine. With the guide below, we will help you create a supportive, secure environment tailored to your loved one’s needs, all while reducing the constant worry that comes with caregiving.
Jan (The Smartest House)
August 07, 2018
Hi Bill, unfortunately we don’t have any experience with Frontpoint security and wouldn’t even be able to confirm they’re Z-Wave. Alarm panels usually use the Z-Wave protocol for automation devices like plugs, switches, locks, or thermostats but they tend to use the 433 MHz frequency for their security devices. And while the idea is similar, the technology is quite different and to our knowledge, SmartThings wouldn’t recognized these devices. We recommend getting in touch with either Frontpoint or SmartThings so they can confirm our assumptions for you. Sorry we couldn’t be more helpful here!