Sometimes you just can’t pair a sensor or a switch with your Z-Wave hub, no matter what you try. You’ve done your research and installed similar devices without any problems. You’re positive this unit is compatible with your hub and yet it will not include.
We have found a solution that will work most of the time if everything else has failed. As strange as it may sound, the trick is to exclude the item from your network.
How to unpair a Z-Wave device that has not been paired with your controller yet?
Simply send the appropriate command to put the controller in “exclusion mode”. Keep in mind that every hub is a little different when it comes to executing this process and you’ll want to have your device manual around to perform the device-specific exclusion confirmation (e.g., a physical button press) which is unique for every device.
Here are the step-by-step exclusion instructions for the most popular Z-Wave systems:
Once exclusion is completed, please try adding the device again by clicking the "+" icon on the home screen, selecting "Add device" from the drop-down menu, and clicking on Scan Nearby or Scan QR Code if your device supports SmartStart.
While the app is looking for new devices, perform the device-specific inclusion confirmation (e.g., a physical button press).
After the exclusion process, try including the device again. And don't forget to check if the product is supported by Wink here.
NOTE: Sometimes, you will have to repeat the above process a few times before the unit is excluded. Always look for the appropriate indicator that the device is ready to be paired, like a flashing LED light.
Imagine this: it’s a stuffy summer night, and you’re already in bed when you realize the ceiling fan is off. Or maybe you’ve left the house and can’t remember if the bathroom fan is still running. What if your fan could turn on automatically when the room gets too warm—or shut off when no one’s around?
That’s the beauty of smart fan control. It’s not just about convenience (though turning your fan on with your voice or a tap on a smart remote is pretty great). It’s about making your home more energy-efficient, more responsive, and just... smarter.
Home Assistant is slowly but surely becoming the ultimate platform for comprehensive home automation. It allows users to create a truly customized and connected environment with the most integrations we've ever seen. Home Assistant has a pretty powerful automation engine too so you can program anything from simple lighting control to complex, multi-device routines. And it's open source which means we can all contribute and the basic software is free.
The secret to making your Home Assistant set-up better than ever? Add Z-Wave to it! You can instantly increase the functionality, reliability, and device compatibility of your smart home environment. Z-Wave brings a vast range of new device options that can communicate securely and consistently. They are feature rich with tons of advanced settings to choose from so you can find a good match for any use case.
In today’s highly competitive alarm business, offering security alone is no longer enough. Customers are increasingly expecting more – they want smart security solutions that work seamlessly with their modern lifestyles. The great news for your business? If you already install alarm panels, there’s a good chance they come equipped with Z-Wave technology, a straightforward entry point to home automation.
Z-Wave is a robust wireless protocol that enables a wide array of smart home services, allowing you to move beyond the traditional boundaries of alarm systems and tap into the expanding market of home automation. By leveraging the already included Z-Wave protocol, you can offer your customers centralized control over lighting, thermostats, door locks, and much more – all from the convenience of their existing alarm panel. This not only enhances the value you deliver but also sets your business apart as an innovator in the security space.
Billy McKee
January 01, 2016
I took back an Iris system and kept 2 devices that I wanted to hook up to new Nexia Bridge. The glass break sensor hooked up immediately. The GE Outdoor Switch Module was stubborn, until I found this remedy. I had to unplug the bridge and take it under battery power and hit the minus button on the back holding it next to the GE switch 3 times (3 cycles – hit button, watch it blink for 30 seconds, and then glow steady – 3 times). At first this confused my Nexia app with an unknown error, so I had to remove the battery to reset the bridge. Upon re-hooking the bridge back up to my router and power supply, the app came back online as nothing ever happened and the GE switch was found in the very next attempt and is working like new! Thanks for this fix and posting it!!!