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Remarkable customer service!!! Sadly, almost unheard of these days. You can bet I will refer The Smartest House to anyone who will listen.
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You guys are top notch, absolutely blown away by your amazing customer service, it’s rare to get this type of prompt and personal attention.
If you already have Amazon Echo set up, you know how convenient it can be. There’s nothing like walking out the front door with full hands and telling Alexa to turn off your lights last minute. But these smart lights and plugs can be slow to react as you keep adding more smart home devices and clogging your network.
Alexa only “speaks” WiFi (and ZigBee if you have the EchoPlus). It currently doesn’t support Z-Wave, the protocol of choice for home automation thanks to its high speed and low interference with other connected devices in your home. That means you can’t have a Z-Wave switch or plug speak directly to your Echo. BUT you can use a smart home hub as a bridge between your Z-Wave devices and Amazon Alexa. Now that’s a whole other level of functionality to unlock!
And if you already have a Z-Wave hub but no smart speaker, you might be thinking how cool it would be to have voice control for your automations and smart home devices. It’s a step towards a more integrated, easy-to-use smart home with improved security, comfort, and convenience.
Starting May 13, 2020, Wink will be charging its users a $4.99 monthly subscription fee. If you don’t pay, you’ll lose your automations, smart rules, and access to voice control. [Update 5/30/20: Wink has since backed out of the decision, at least for now. Update 7/27/20: The subscription service for Wink is finally in effect.]
So is it worth paying $5 a month for Wink’s service? The platform hasn’t been adding new features or expanding its list of supported devices for a while now. The announcement introducing the subscription model didn’t include any details on when and how the system would start updating again. They also failed to give users at least 30 days notice to consider how to move forward. If you’re thinking about switching to another platform, we can’t blame you.
Here are a few alternatives for reliable smart home solutions that are most popular among our customers and the team here at The Smartest House. They’re all one-time investments without monthly fees. You’ll find a list of benefits and limitations with each platform, but if you have any questions about specific features we didn’t cover here, get in touch or post in the comment section below.