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THE SMARTEST BLOG

A New Chapter for The Smartest House & Zooz

October 13, 2026 20 Comments

We have some big news to share!

Zooz and The Smartest House are beginning an exciting new chapter as part of Jasco, a longtime leader in connected home products, consumer electronics, lighting, and home technology.

For our customers, the most important thing to know is simple: Nothing is changing right now in the way you shop with us, get support, or use your account.

You will still be able to shop for Zooz products through The Smartest House, access your existing customer account and order history, and reach out to the same support team you know and trust.

The Zooz brand is staying in place, and this next chapter gives us access to more resources for product development, operations, distribution, and future growth while preserving the customer experience and product focus that got us here.

What stays the same?

A lot!

  • Your Smartest House account and order history will remain, so there is nothing you need to do.
  • The Smartest House will remain your home for Zooz products.
  • Our customer support remains in place.
  • Our commitment to competitive pricing remains in place.
  • Fast fulfillment remains a priority.
  • Zooz stays Zooz. The brand and product line are continuing, with more opportunities ahead for future development and innovation.

What’s new?

Behind the scenes, we now have more room to grow!

Jasco brings additional resources in product development, operations, distribution, marketing, and logistics. That gives Zooz and The Smartest House more support to keep improving what we already do well and to build on it in the future.

For some customers, particularly on the West Coast, the expanded fulfillment network may even mean faster delivery.

And there is another part of this new chapter that we are especially happy to share: 50% of Jasco’s net profits from the Zooz brand will be contributed to charitable causes, just as Jasco does with its other brands.

Quick FAQ

Do I need to create a new account?

No! Your existing Smartest House account and order history remain as they are.

Will The Smartest House still carry Zooz?

Absolutely. The Smartest House will continue to be a home for Zooz products.

Is Zooz changing names or going away?

No. Zooz will continue as its own brand, with added resources for future growth and product development.

Is customer support changing?

You can continue reaching out to the same knowledgeable support team, just as you do today.

Will prices change?

Our commitment to competitive pricing remains the same.

What about shipping?

Fast fulfillment remains a priority. With expanded distribution resources, some customers may even see faster delivery.

What happens next?

We keep doing what we do best!

We keep building great smart home products. We keep helping you choose the right device for your project. We keep answering the weird wiring questions, listening to your product ideas, and making improvements based on what you tell us.

And now, we get to do all of that with more resources behind us!

Most importantly, thank you.

The Smartest House and Zooz were built around our customers. Your feedback shaped products. Your questions helped us build better documentation. Your ideas turned into features. Your reviews, recommendations, forum posts, support conversations, and repeat orders helped grow this business into what it is today.

You trusted us with your homes, your projects, and sometimes some very creative automation ideas, and that trust has always mattered to us.

We are incredibly grateful that you have been part of this journey, and we hope you’ll come along for what comes next!

As always, if you have questions, concerns, feedback, or ideas, please reach out. We want to hear from you.

Here’s to the next chapter!



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10 Responses

Nader Nasr
Nader Nasr

October 13, 2026

Hoping that quality of Jasco gets pulled up to the Zooz level rather than averaging down.

That said, not 100% pleased with Zooz since I’ve had a few switches die on me and some buttons stick on my bedroom dimmers.

Steven
Steven

October 13, 2026

This is horrible news. Jasco smart switches are NOTORIOUS for bricking themselves after power outages. Does this mean that future Zooz smart switches will start demonstrating the same? Please keep Jasco far away from your R&D which has always been top notch!

Joe
Joe

October 13, 2026

Congrats to the founders and team that started this company. Please do your best to keep the Zooz brand as special as it has been.

Joe
Joe

October 13, 2026

All I do is replace failed Jasco products with Zooz. This is extremely disappointing. Guess it’s a good time to switch to Matter.

Robert
Robert

October 13, 2026

I’m a fan of zooz products and I just redid my whole house with them while doing a reno, and its been as solid as the few premium inovelli zwave devices I have. I also have few other devices and among the worst is a singular enbrighten (JASCO brand) device that drove me to find better solutions. So here is hoping zooz keeps up the excellent work supporting DIY smart home users and be a positive influence on JASCO

Tom
Tom

October 13, 2026

Oh no!!! I moved away from Jasco after having to replace my GE/Jasco light switches twice because of constant failures. Zooz has been rock solid. I do not view this as a positive development in any way. I’m glad I am just completing our full house remodel and have all new Zooz switches and dimmers.

Kyle
Kyle

October 13, 2026

I’m also saddened by this news. I think Zooz did a tremendous job innovating and providing support that I’m not confident will improve with Jasco at the top.

Ron Lheureux
Ron Lheureux

October 13, 2026

That’s great news. Love when a trusted brand (Zooz) gets added visibility and financial stability by joining forces such as this. My 120-device smart home is 1/3 Zooz devices (and growing) and has two older Jasco products (smart plug-in dimmers). All working flawlessly for years. Congratulations.

Joshua
Joshua

October 13, 2026

I second Christians comment. On its face this does not look like a good move despite the positive spin. Larger does not usually mean better and Jascos own failures in the space don’t give me strong hope but I’ll refrain from long term judgement and see how it goes.

Christian Wacker
Christian Wacker

October 13, 2026

Please, please, please, please, please don’t turn into the absolute awful support and hardware quality that Jasco provides. I am so saddened by this news after having both Jasco and Zooz devices and am hoping that zooz truly does stay separate so that I can continue to trust and recommend them as a company to people looking for reliable and affordable hardware.

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