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      • Remote Controls
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      • Multisensors
      • Outdoor Sensors
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      • Vibration Sensors
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THE SMARTEST BLOG

A New Chapter for The Smartest House & Zooz

October 13, 2026 20 Comments

We have some big news to share!

Zooz and The Smartest House are beginning an exciting new chapter as part of Jasco, a longtime leader in connected home products, consumer electronics, lighting, and home technology.

For our customers, the most important thing to know is simple: Nothing is changing right now in the way you shop with us, get support, or use your account.

You will still be able to shop for Zooz products through The Smartest House, access your existing customer account and order history, and reach out to the same support team you know and trust.

The Zooz brand is staying in place, and this next chapter gives us access to more resources for product development, operations, distribution, and future growth while preserving the customer experience and product focus that got us here.

What stays the same?

A lot!

  • Your Smartest House account and order history will remain, so there is nothing you need to do.
  • The Smartest House will remain your home for Zooz products.
  • Our customer support remains in place.
  • Our commitment to competitive pricing remains in place.
  • Fast fulfillment remains a priority.
  • Zooz stays Zooz. The brand and product line are continuing, with more opportunities ahead for future development and innovation.

What’s new?

Behind the scenes, we now have more room to grow!

Jasco brings additional resources in product development, operations, distribution, marketing, and logistics. That gives Zooz and The Smartest House more support to keep improving what we already do well and to build on it in the future.

For some customers, particularly on the West Coast, the expanded fulfillment network may even mean faster delivery.

And there is another part of this new chapter that we are especially happy to share: 50% of Jasco’s net profits from the Zooz brand will be contributed to charitable causes, just as Jasco does with its other brands.

Quick FAQ

Do I need to create a new account?

No! Your existing Smartest House account and order history remain as they are.

Will The Smartest House still carry Zooz?

Absolutely. The Smartest House will continue to be a home for Zooz products.

Is Zooz changing names or going away?

No. Zooz will continue as its own brand, with added resources for future growth and product development.

Is customer support changing?

You can continue reaching out to the same knowledgeable support team, just as you do today.

Will prices change?

Our commitment to competitive pricing remains the same.

What about shipping?

Fast fulfillment remains a priority. With expanded distribution resources, some customers may even see faster delivery.

What happens next?

We keep doing what we do best!

We keep building great smart home products. We keep helping you choose the right device for your project. We keep answering the weird wiring questions, listening to your product ideas, and making improvements based on what you tell us.

And now, we get to do all of that with more resources behind us!

Most importantly, thank you.

The Smartest House and Zooz were built around our customers. Your feedback shaped products. Your questions helped us build better documentation. Your ideas turned into features. Your reviews, recommendations, forum posts, support conversations, and repeat orders helped grow this business into what it is today.

You trusted us with your homes, your projects, and sometimes some very creative automation ideas, and that trust has always mattered to us.

We are incredibly grateful that you have been part of this journey, and we hope you’ll come along for what comes next!

As always, if you have questions, concerns, feedback, or ideas, please reach out. We want to hear from you.

Here’s to the next chapter!



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10 Responses

THE SMARTEST HOUSE
THE SMARTEST HOUSE

October 14, 2026

We’ve seen the continued concern in the comments, so we want to clarify this as directly as we can.

Zooz hardware is not being replaced with Jasco hardware. Our products are not being rebadged Jasco devices. The existing Zooz product line, development processes, manufacturing partners, and factories remain in place, and the Zooz team remains involved in the brand.

Jasco acquired Zooz because of what has already been built here — the products, the business model, the technical expertise, the relationship with our customers, and the way community feedback directly influences what we develop and improve. The intention is to preserve those strengths, not dismantle them.

The things our customers value about Zooz remain central to the brand: advanced functionality, flexible configuration, continued firmware development, strong platform integration, responsive technical support, and products designed around real-world use cases.

What changes is the amount of support behind that work. Jasco brings additional resources in product development, operations, distribution, marketing, and growth. That gives Zooz more capacity to develop, improve, and expand while continuing to operate as Zooz.

We also want to emphasize something that has always been fundamental to this brand: our customers are part of the development process. Your feedback has led to firmware changes, new features, product improvements, documentation updates, and entirely new products. That relationship is not going away.

We understand why many of you are protective of Zooz. We are too. We’re incredibly grateful for the trust this community has placed in us, and we intend to keep earning it by continuing to listen, innovate, improve, and build the kind of products that made you choose Zooz in the first place.

David
David

October 14, 2026

Sorry Zooz. Many of us came to you because of failures from Jasco. We found the benefits of using Zooz products that didn’t have dependancies on partner/dumb switches in a 3 and 4 way environment. Please tell us that the Jasco brand will be reengineered from the Zooz team and not Zooz being swallowed up by Jasco/GE.

Joshua
Joshua

October 14, 2026

This is very disappointing news. I’ve been replacing my Caseta switches (which have had zero issues) with Zooz for the opportunity to use smart bulbs. Going to put a halt to that transition at this time and look at other options.

Dyshuk
Dyshuk

October 14, 2026

same here; I moved to Zooz because of the constant issues I was having with GE/Jasco switches…. haven’t had a single issues with 60+ devices for years with Zooz; I truly hope that Jasco doesn’t ruin the Zooz product. I know so many people speaking highly of their brand.

Rob
Rob

October 14, 2026

ugh, even with the best intentions these acquisitions or mergers never end well. I’ve seen them and personally been through them. When the rubber hits the road the controlling company is going to make decisions in their best interests no matter what anyone says. I hope you prove me wrong, but I don’t have much hope.

Jeff
Jeff

October 14, 2026

I hope Zooz is being put in charge of Jasco’s Z-wave products instead of the other way around. Jasco products have generally been unimpressive. I’d hate for Zooz to follow that path because corporate profits are their highest priority and the Jasco bean counters would rather only have a half dozen multi-million dollar products instead of a well rounded lineup of devices with a few that only sell a quarter of that.

Tim
Tim

October 14, 2026

Welp time to stock up on the existing product lines. Jasco has only shown to be poor quality. Having been in corporate America for decades I’m well aware of the toxic “synergies” that will destroy what made Zooz special.

THE SMARTEST HOUSE
THE SMARTEST HOUSE

October 13, 2026

A quick clarification
We’ve seen some understandable questions about what this transition means for Zooz products themselves, so we want to be very clear: the hardware is not changing as a result of this transition. Zooz products will continue to be developed and manufactured through the same established processes and factories we use today, and the team behind Zooz remains in place.
This is not a plan to replace Zooz products with Jasco hardware or to change the product philosophy that has shaped the brand. Zooz will continue as its own brand, with the same focus on advanced functionality, flexibility, firmware support, platform integration, and listening closely to customer feedback.
What Jasco brings is additional support behind the scenes: more resources for product development, operations, distribution, marketing, and future growth. The goal is to give Zooz more room to grow while preserving the products, people, and approach our customers already know.
We know many of you chose Zooz specifically because of the way our products are designed and supported, and we take that trust seriously. Our customers have always played a major role in shaping Zooz, from identifying edge cases and suggesting features to helping us improve firmware, documentation, and future products.
That feedback will continue to be an important part of how we work. We’re incredibly grateful for the community that has helped build Zooz into what it is today, and we’re looking forward to continuing that collaboration as we keep improving, innovating, and building what comes next.

Rene
Rene

October 13, 2026

I switched to Zooz because Jasco products failed during power outages. This is unfortunate news and makes me very concerned about the future quality of Zooz.

David "Bear" Mann
David "Bear" Mann

October 13, 2026

1) JASCO?!? Really?!? Does Jasco quality come up or will ZOOZ just be re-badged Jasco rubbish? I’ve had experience with their products under the general electric label and in all cases the switches either failed or declared themselves to be something besides a switch. I could not configure them as switches. They kept wanting to be temperature sensors.

2) WHICH charities? Please say who. I want to know if the money that I send to you supports causes in which I do not believe or support.

I think in both cases you’re making a grave mistake.

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