March 14, 2017
We get a lot of inquiries from Wink users trying to connect Z-Wave devices which should "technically" work with their hub but are not listed on the device list in the Wink hub.
You can include most on/off Z-Wave products to Wink and Wink 2, including light switches, plug-in modules, dimmers, and even multi-channel devices such as our popular Zooz Power Strip which allows you to control 5 outlets individually.
Since Wink's support is not very obvious on how to include these "generic" Z-Wave devices to your network, we created this step-by-step guide with easy-to-follow instructions and screenshots to make everything super clear.
We hope it helps you enjoy your Z-Wave system even more!
1. Plug the Zooz Power Strip into a receptacle within your Wink's direct range (the closer the better)
2. Test each outlet on the strip by clicking on the power button for every channel (CH1, CH2, etc) - the LED indicators next to each channel will light up in blue to confirm the outlet is working
3. Open the Wink app on your phone or tablet
4. Click on Hubs
5. Click on Settings (the gear icon)
6. Click on your hub (most likely named Wink Hub)
7. Scroll down to Settings and click on Z-Wave Controls
8. Click on Inclusion Mode
9. The app will display the following message: Waiting for ZWave devices to be included and the LED indicator on your Wink hub will blink blue
10. Press and release the CH1 power button on the Power Strip 3 times very quickly (you can click it several times more to make sure the command has gone through)
11. While the app will NOT confirm inclusion of the device, your Wink hub will go from blinking blue to a solid green light to confirm the device was successfully included. Wait for the LED indicator to turn green before exiting Inclusion Mode
12. The Zooz Power Strip will now show as 6 individual devices (1 master and 5 child nodes) under Lights on your home screen
If you can't find the new device under Lights, it's possible that something went wrong and you'll need to repeat the process, following all steps carefully. We always recommend exclusion or reset before attempting to include a Z-Wave device for the second time. Read how to exclude / reset a device which never connected to your Wink hub here.
Let us know about your inclusion experience with Wink in the comments section below!
October 16, 2023
Z-Wave devices are all interoperable. This means that technically, any Z-Wave enabled device can successfully communicate with another Z-Wave device, exchanging messages using wireless signal. Regardless of the brand, chip version, or product type, they work together seamlessly. Or do they?
September 11, 2023 9 Comments
Some of us are excited about Matter, some of us are dismissive, some of us are anxious. What does it mean for my Z-Wave gear? Will my smart home system become obsolete or incompatible with devices from my favorite brands? There’s a lot of uncertainty behind Matter’s promises and not many details about how Z-Wave will play into the new landscape. In this blog post, we take a closer look at how Z-Wave and Matter can coexist and interact in the future.
March 22, 2023 4 Comments
Let’s take a closer look at the first Z-Wave focused hub for US and Canada. We will uncover its primary benefits, UI features, how to use the Z-Box mobile app, and what sets the system apart from other hubs available today.
As we often tell our customers, there isn’t one perfect smart home platform to solve it all. The Z-Box Hub is no exception. What makes it unique is its focus on easy access to advanced automation functionality while keeping the key data and processes off-cloud.