July 30, 2015 14 Comments
As much as we love Aeon Labs micro switches, they can be a pain to install. Here are the 3 key ingredients for a quick and easy set-up of the switches:
July 07, 2015 19 Comments
As we're all waiting for the new Aeotec MultiSensor 6 to be officially added to the list of supported devices by all major Z-Wave gateways, I have been testing and researching a way to properly include the device to my VeraEdge. I was finally able to configure 4 basic child sensors a couple of days ago. It looks like another few weeks before we see the UV and vibration sensors on Vera's interface but all other 4 are functional after a quick manual fix.
March 29, 2015 2 Comments
We have solved hundreds of smart home mysteries in our long and complicated history of home automation tech support. But there are a few cases which keep coming back due to poor documentation and lack of resources online. So here you go Google, we’ve put together a series of short articles to help you troubleshoot our most popular Z-Wave products.
Let’s start from the basics - the gateway home controller. You got your Vera (either the classic VeraLite or the new VeraEdge) and you’re ready to start building your smart home emporium. Only, when you try registering the hub, you keep getting the following error message: "Unit not available for assign".
March 14, 2015 16 Comments
The new Vera firmware upgrade is here with 4 new features, 20 improvements and too many resolved bugs to count. But are they really all gone? We were especially excited to see the Aeotec recessed door window sensor (ZW089-A) on the checklist as seemingly issue-free. It would be a sign of Vera finally embracing the Gen5 and Z-Wave Plus features. So we got right to testing the Aeotec ZW089-A on both our VeraEdge and VeraLite under the UI7.0.5. The sensor didn’t work immediately but with this quick fix, you’ll be able to fully control the Aeon Labs ZW089-A with your Vera.
March 04, 2015 51 Comments
Sometimes you just can’t pair a sensor or a switch with your Z-Wave hub, no matter what you try. You’ve done your research and installed similar devices without any problems. You’re positive this unit is compatible with your hub and yet it will not include.
We have found a solution that will work most of the time if everything else has failed. As strange as it may sound, the trick is to exclude the item from your network.
But why would I unpair something that has never been included to my network in the first place?